Privacy Policy

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Privacy Policy for Monty Cleaning Services

Effective Date: 30 May 2025

Monty Cleaning Services (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, use our services, or otherwise interact with us, in accordance with the General Data Protection Regulation (GDPR).

1. Who We Are

Monty Cleaning Services
Providing professional cleaning services in Slough and surrounding areas
Email: info@montycleaning-services.co.uk
Website: https://www.montycleaning-services.co.uk

We offer high-quality residential and commercial cleaning services across Slough and nearby locations.

2. Information We Collect

We may collect and process the following personal data:

Contact Details: Name, email address, phone number, physical address
 

Booking Information: Service requests, preferred dates and times
 

Payment Details: (if applicable) billing information (note: we do not store payment data on our servers)
 

Website Usage Data: IP address, browser type, operating system, pages viewed, time spent on pages
 

Communication Data: Correspondence via email, contact forms, or social media
 

3. How We Use Your Data

We use your personal data for the following purposes:

To provide and manage our cleaning services
 

To respond to inquiries and provide customer support
 

To process payments and send invoices (if applicable)
 

To improve our website and services
 

To comply with legal obligations
 

4. Legal Basis for Processing

We rely on the following legal bases under GDPR:

Consent: When you voluntarily provide your data (e.g., contact forms)
 

Contractual Necessity: To fulfill our service agreements with you
 

Legal Obligation: To comply with applicable laws
 

Legitimate Interests: To operate, improve, and protect our business
 

5. Data Sharing and Third Parties

We do not sell or rent your personal data. However, we may share data with trusted third parties who assist us in operating our business, such as:

Service providers (e.g., booking systems, IT support)
 

Payment processors (if applicable)
 

Legal or regulatory authorities when required by law
 

All third parties are required to respect the security of your personal data and to treat it in accordance with the law.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

7. Your Data Protection Rights

Under the GDPR, you have the right to:

Access the personal data we hold about you
 

Request correction of inaccurate data
 

Request deletion of your data
 

Object to or restrict processing of your data
 

Withdraw consent at any time
 

Lodge a complaint with a supervisory authority
 

To exercise any of these rights, please contact us at info@montycleaning-services.co.uk.

8. Data Security

We take appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

9. Cookies

Our website may use cookies to enhance your browsing experience. You can control cookie settings through your browser. For more details, please see our Cookie Policy (if applicable).

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact:

Monty Cleaning Services

Email: info@montycleaning-services.co.uk
Website: https://www.montycleaning-services.co.uk

Effective Date: 30 May 2025